hospital social worker

Enable individuals, families, groups and communities to gain more control over their lives and environment, either by themselves or with the help of others.

Assess, plan, facilitate, coordinate, and advocate for options and services on behalf of a person.

Speak for and on behalf of service users, using communicative skills and knowledge of relevant fields to assist those less advantaged.

Supporting client`s rights to control his or her life, making informed choices about the services they receive, respecting and, where appropriate, promoting the individual views and wishes of both the client and his or her caregivers.

Negotiate with government institutions, other social workers, family and caregivers, employers, landlords, or landladies to obtain the most suitable result for your client.

Promote patient and family needs in different settings such as inpatient, outpatient, at home, and in the community.

Strive to provide the appropriate services to social work clients while staying within a professional framework, understanding what the work means in relation to other professionals and taking into account the specific needs of your clients.

Communicate professionally and cooperate with members of the other professions in the health and social services sector.

Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

Develop a mutually collaborative therapeutic relationship during treatment, fostering and gaining healthcare users' trust and cooperation.

Cooperate with people in other sectors in relation to social service work.

Develop a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining service users` trust and cooperation through empathic listening, caring, warmth and authenticity.

Practice social care and social work in a lawful, safe and effective way according to standards.

Apply social work ethical principles to guide practice and manage complex ethical issues, dilemmas and conflicts in accordance to occupational conduct, the ontology and the code of ethics of the social services occupations, engaging in ethical decision making by applying standards of national and, as applicable, international codes of ethics or statements of principles.

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

Work in accordance with management and organisational principles and values focusing on human rights and social justice.

Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.

Evaluate the needs of individuals in relation to their care, involve families or carers in supporting the development and implementation of support plans. Ensure review and monitoring of these plans.

Assess the social situation of service users situation balancing curiosity and respect in the dialogue, considering their families, organisations and communities and the associated risks and identifying the needs and resources, in order to meet physical, emotional and social needs.

Act according to the political, social and cultural contexts of social service users, considering the impact of certain actions on their social well being.

Use established processes and procedures to challenge and report dangerous, abusive, discriminatory or exploitative behaviour and practice, bringing any such behaviour to the attention of the employer or the appropriate authority.

Ensure hygienic work practice, respecting the safety of the environment at day care, residential care settings and care at home.

Comply with the regional and national health legislation which regulates relations between suppliers, payers, vendors of the healthcare industry and patients, and the delivery of healthcare services.

Take the lead in the practical handling of social work cases and activities.

Maintain a temperate mental state and effective performance under pressure or adverse circumstances.

Cope with sources of stress and cross-pressure in one's own professional life, such as occupational, managerial, institutional and personal stress, and help others do the same so as to promote the well-being of your colleagues and avoid burn-out.

Plan the social service process, defining the objective and considering the methods of implementation, identifying and accessing available resources, such as time, budget, personnel and defining indicators to evaluate the outcome.

Ensure that the medical discharge of a patient coincides with the arrangement of complementary medical services needed at home.

Employ a set of organisational techniques and procedures which facilitate the achievement of the set goals set such as detailed planning of personnel's schedules. Use these resources efficiently and sustainably, and show flexibility when required.

Assist and guide social service users to resolve personal, social or psychological problems and difficulties.

Identify, respond and motivate individuals in social crisis situations, in a timely manner, making use of all resources.