mental health support worker

Take action where there are concerns that individuals are at risk of harm or abuse and support those who make a disclosure.

Intervene to provide physical, moral and psychological support to people in dangerous or difficult situations and to remove to a place of safety where appropriate.

Prevent social problems from developing, defining and implementing actions that can prevent social problems, striving for the enhancement of the quality of life for all citizens.

Encourage and support social service users in sociocultural activities in the organisation or in the community, supporting the development of leisure and work skills.

Identify individuals who have specific communication preferences and needs, supporting them to interact with other people and monitoring communication to identify changing needs.

Practice social care and social work in a lawful, safe and effective way according to standards.

Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.

Work in accordance with management and organisational principles and values focusing on human rights and social justice.

Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.

Facilitate the inclusion of individuals with disabilities in the community and support them to establish and maintain relationships through access to community activities, venues and services.

Treat individuals as partners in planning, developing and assessing care, to make sure it is appropriate for their needs. Put them and their caregivers at the heart of all decisions.

Encourage and support the service user to preserve independence in performing his/her daily activities and personal care, assisting the service user with eating, mobility, personal care, making beds, doing laundry, preparing meals, dressing, transporting the client to doctor`s appointments, and helping with medications or running errands.

Evaluate the needs of individuals in relation to their care, involve families or carers in supporting the development and implementation of support plans. Ensure review and monitoring of these plans.

Evaluate the different aspects of development needs of children and young people.

Assess the social situation of service users situation balancing curiosity and respect in the dialogue, considering their families, organisations and communities and the associated risks and identifying the needs and resources, in order to meet physical, emotional and social needs.

Provide support to individuals in determining the skills they need in they everyday lives and help them in their skills development.

Help children and young people to assess their social, emotional and identity needs and to develop a positive self image, enhance their self esteem and improve their self reliance.

Work with individuals to identify difficulties associated with their self esteem and sense of identity and support them to implement strategies like to develop more positive self images.

Take the lead in the practical handling of social work cases and activities.

Maintain a temperate mental state and effective performance under pressure or adverse circumstances.

Cope with sources of stress and cross-pressure in one's own professional life, such as occupational, managerial, institutional and personal stress, and help others do the same so as to promote the well-being of your colleagues and avoid burn-out.

Communicate professionally and cooperate with members of the other professions in the health and social services sector.

Establish and maintain the trust and confidence of the client, communicating in an appropriate, open, accurate and straightforward way and being honest and reliable.

Develop a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining service users` trust and cooperation through empathic listening, caring, warmth and authenticity.

Speak for and on behalf of service users, using communicative skills and knowledge of relevant fields to assist those less advantaged.

Supporting client`s rights to control his or her life, making informed choices about the services they receive, respecting and, where appropriate, promoting the individual views and wishes of both the client and his or her caregivers.

Understand safeguarding and what should be done in cases of actual or potential harm or abuse.