Occupation intelligence

motor vehicles specialised seller

Role lens

Are you passionate about cars and enjoy helping people find the perfect vehicle? As a motor vehicles specialised seller, you’ll guide customers through the selection process in a dealership focused on specific brands or vehicle types, building relationships and driving sales.

Summary

Motor vehicles specialised sellers work within dealerships that often focus on a particular brand, type of vehicle (like electric vehicles or luxury cars), or a niche market. Your day involves understanding customer needs, showcasing vehicle features and benefits, conducting test drives, negotiating prices, and completing sales paperwork. You’ll also maintain product knowledge, stay updated on industry trends, and contribute to a positive customer experience.

Key responsibilities
  • • Consult with customers to understand their requirements and budget.
  • • Present vehicle features, specifications, and financing options.
  • • Organise and conduct test drives, ensuring customer safety and comfort.

Are you passionate about cars and enjoy helping people find the perfect vehicle? As a motor vehicles specialised seller, you’ll guide customers through the selection process in a dealership focused on specific brands or vehicle types, building relationships and driving sales.

Marketing & Sales Primary education
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Day in the life

What people in this role usually do

Marketing & Sales

Day in the life

A typical day as a motor vehicles specialised seller

09
09:00 · Morning
advise customers on financing options for vehicles
Provide car shoppers with financing options and warranties in order to buy vehicles; prepare all the necessary documentation and arrangements for buying a car.
10
10:30 · Mid-morning
carry out products preparation
Assemble and prepare goods and demonstrate their functionalities to customers.
12
12:00 · Midday
advise customers on usage of vehicles
Provide advice to customers related to the types of cars for sale, such as engine types and different fuels (hybrids, diesel, electric) and answer questions about gas mileage and the sizes of engines.
14
14:00 · Afternoon
advise on vehicle characteristics
Provide advice to customers on the features, functionality and controls of a vehicle, such as colours, seating types, fabric, etc.
15
15:30 · Late afternoon
carry out active selling
Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
17
17:00 · Wrap-up
carry out order intake
Take in of purchase requests for items that are currently unavailable.

Task order is illustrative. Individual days vary.

Software & Technologies & Knowledge areas
Software & Technologies
Apple macOSCustomer relationship management CRM softwareEnterprise application integration EAI softwareHubSpot softwareIBM SPSS StatisticsJamBoardMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft WordSalesforce software
Knowledge areas
  • car controls

    The functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.

  • characteristics of products

    The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.

  • characteristics of services

    The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

  • e-commerce systems

    Basic digital architecture and commercial transactions for trading products or services conducted via Internet, e-mail, mobile devices, social media, etc.

  • legal requirements for operating in the automotive retail sector

    The prescribed legislative and regulatory requirements in the automotive retail sector.

  • product comprehension

    The offered products, their functionalities, properties and legal and regulatory requirements.

Cross-sector skills
  • new vehicles on the market
  • types of vehicles
Essential skills
advising on products and services
  • provide customer guidance on product selection

    Provide suitable advice and assistance so that customers find the exact goods and services they were looking for. Discuss product selection and availability.

  • advise on vehicle characteristics

    Provide advice to customers on the features, functionality and controls of a vehicle, such as colours, seating types, fabric, etc.

  • provide information on trade-in options

    Inform customers who consider a trade-in of their used car about their options; discuss all required documents and signatures; negotiate prices.

  • advise customers on usage of vehicles

    Provide advice to customers related to the types of cars for sale, such as engine types and different fuels (hybrids, diesel, electric) and answer questions about gas mileage and the sizes of engines.

  • advise customers on financing options for vehicles

    Provide car shoppers with financing options and warranties in order to buy vehicles; prepare all the necessary documentation and arrangements for buying a car.

  • advise customers on motor vehicles

    Provide customer advice on motor vehicles, and possible options and accessories; communicate clearly and politely.

executing financial transactions
  • operate cash register

    Register and handle cash transactions by using point of sale register.

  • process refunds

    Resolve customer inquiries for returns, exchange of merchandise, refunds or bill adjustments. Follow organisational guidelines during this process.

  • issue sales invoices

    Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.

selling products or services
  • carry out order intake

    Take in of purchase requests for items that are currently unavailable.

  • carry out active selling

    Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.

  • sell vehicles

    Sell new or second-hand cars, independently or based on a dealership contract with a car manufacturer.

providing general assistance to people
  • guarantee customer satisfaction

    Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

  • provide customer follow-up services

    Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

testing vehicles
  • manage test drives

    Select appropriate vehicle, carry out test drive and manage follow-up discussion.

  • check vehicles for sale

    Ensure that vehicles put up for sale are thoroughly checked for technical or minor cosmetic defects.

assembling and fabricating products
  • carry out products preparation

    Assemble and prepare goods and demonstrate their functionalities to customers.

promoting products, services, or programs
  • execute advertising for vehicles

    Contribute to vehicle promotion using various media e.g. websites or newspapers.

ensuring compliance with legislation
  • ensure compliance with legal requirements

    Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.

Career progression

Growth Pathways & Similar Roles

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Career landscape

Where does motor vehicles specialised seller fit?

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Growth paths

Similarity scores based on skill overlap from ESCO data.

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Common questions

Frequently asked questions

What types of dealerships typically hire motor vehicles specialised sellers?
You’ll often find opportunities in dealerships specializing in luxury brands, electric vehicles, commercial vehicles, or specific vehicle types like SUVs or sports cars. Dealerships focusing on a particular manufacturer are also common.
Do I need prior sales experience to become a motor vehicles specialised seller?
While prior sales experience is beneficial, it's not always essential. Many dealerships provide training programs. A strong customer service background and a genuine interest in vehicles are valuable assets.
What skills are particularly important for success in this role?
Excellent communication and interpersonal skills are crucial. You’ll also need strong negotiation abilities, attention to detail, and the ability to learn technical information about vehicles quickly. Building rapport and trust with customers is key.